Effective date: 30 March 2026
These Terms and Conditions (Terms) govern your participation in the Clear Ground Pilot Programme (Pilot). By accessing or using the Clear Ground platform, you agree to be bound by these Terms. If you do not agree, do not access or use the platform.
These Terms form a binding agreement between you (the Participant) and the operator of Clear Ground (we, us, our). Clear Ground is currently operating as a pre-commercial product under active development.
The Pilot provides participating organisations with free, time-limited access to the Clear Ground platform, an AI-assisted HR guidance tool designed to support people managers and HR professionals in Australian small and medium-sized businesses.
The Pilot is offered at no cost and is intended to allow us to gather feedback, test functionality, and validate the product in real-world settings. It does not constitute a commercial product release.
Your access begins on the date you are granted platform credentials and concludes on the date notified to you in your pilot invitation, or on such earlier date as we may determine at our discretion. We will endeavour to provide reasonable notice of any early termination.
The Pilot is open to invited organisations only. Access is not transferable. You must not share your credentials or grant access to any person outside your organisation without our prior written consent.
As a pre-commercial product, Clear Ground is subject to ongoing development. Features, functionality, and availability may change at any time during the Pilot without notice. We do not guarantee uninterrupted or error-free access.
The Clear Ground platform includes a three-tier guidance zone system (Green, Amber, and Red) designed to indicate when a workplace matter may require professional or legal input. During the Pilot period, the platform's escalation pathways — including referral to HR specialists, employment lawyers, or other third-party support — are not active.
Participation in the Pilot does not entitle you to any human escalation support, specialist consultation, or case management services. These services form part of Clear Ground's planned commercial offering and are not available during the Pilot.
If you encounter a workplace matter that the platform identifies as high-risk, legally complex, or outside its scope, you remain solely responsible for seeking appropriate professional advice from a qualified HR consultant, employment lawyer, or other relevant professional.
The presence of an Amber or Red zone indicator in the platform is a prompt to seek independent advice, not a substitute for it.
Clear Ground provides general guidance grounded in the Fair Work Act 2009 (Cth) and associated instruments. All guidance, templates, documents, and outputs generated by the platform are for informational purposes only and do not constitute legal advice, HR advice, or any other form of professional advice.
Nothing in the platform creates a solicitor-client relationship or any other advisory relationship between you and us. You should not rely on platform outputs as a substitute for advice from a qualified professional in relation to your specific circumstances.
Employment law is complex and fact-specific. Guidance generated by the platform may not account for all relevant circumstances, industry-specific awards, enterprise agreements, or recent legislative or regulatory changes.
In using the platform, you may input information about workplace situations, employees, or organisational matters. You are responsible for ensuring you have authority and, where required, consent to input any personal or sensitive information into the platform.
Clear Ground applies a pseudonymisation process to information entered into the guidance interface. This process detects and replaces identifiable information — including names, job titles, and other personal identifiers — with anonymised tokens before content is processed by the underlying AI model. This is intended to reduce the exposure of personal information in AI processing.
You acknowledge that pseudonymisation is a risk-reduction measure and does not constitute complete anonymisation. You should avoid entering unnecessary personal information and should not enter information that is not relevant to the matter you are seeking guidance on.
API calls made by the platform to the underlying AI model are configured with zero data retention headers. This means that prompt and response content submitted to the AI provider is not stored or used for model training by that provider, subject to their applicable terms.
We may collect and retain platform usage data, including conversation logs, for the purposes of product development, quality assurance, safety monitoring, and pilot evaluation. Access to this data is restricted to authorised Clear Ground personnel.
We will handle all personal information collected through the platform in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We will not sell or share personal information with third parties for commercial purposes.
By participating in the Pilot, you consent to us using de-identified and aggregated information derived from your platform use for product research, development, and improvement purposes.
The Clear Ground platform, including its features, functionality, system design, and any materials provided to you during the Pilot, are confidential and proprietary to us. You agree not to disclose details of the platform to any third party without our prior written consent, except as required by law.
This obligation survives termination of your Pilot participation.
All intellectual property rights in the Clear Ground platform, including software, design, content, templates, and methodologies, are owned by or licensed to us. Your participation in the Pilot does not confer any ownership rights or licences other than a limited, non-exclusive, non-transferable right to access and use the platform during the Pilot period for internal business purposes.
Documents and outputs generated by the platform using your input (such as drafted letters or policies) are provided for your use, subject to these Terms. We retain all underlying intellectual property in the templates, prompts, and generation logic used to produce them.
The platform is provided on an as-is and as-available basis during the Pilot period. We make no representations or warranties, express or implied, regarding the accuracy, completeness, fitness for purpose, or reliability of the platform or any output it generates.
To the maximum extent permitted by law, we exclude all liability for any loss or damage arising from or in connection with your use of the platform, including but not limited to:
You agree to indemnify and hold us harmless from and against any claims, losses, damages, and costs (including legal costs) arising from your breach of these Terms, your misuse of the platform, or any decision or action taken by you in reliance on platform output.
Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by the Australian Consumer Law that cannot be excluded or limited by agreement.
You agree to use the platform only for lawful purposes and in a manner consistent with its intended use — that is, to support workplace HR guidance within your organisation. You must not:
We may suspend or terminate your access to the platform at any time, with or without notice, if we determine that you have breached these Terms, if the Pilot concludes, or if we elect to discontinue the Pilot programme.
You may withdraw from the Pilot at any time by notifying us in writing. Withdrawal does not affect any obligations or liabilities that arose prior to withdrawal.
We may invite you to participate in feedback sessions, surveys, or interviews during or after the Pilot. Participation in these activities is voluntary. Any feedback you provide may be used by us to improve the platform and is not confidential unless we expressly agree otherwise in writing.
Feedback you provide does not create any obligation for us to implement changes, provide compensation, or credit your contribution.
These Terms are governed by the laws of Queensland, Australia. Any dispute arising under these Terms is subject to the exclusive jurisdiction of the courts of Queensland.
These Terms constitute the entire agreement between you and us in relation to the Pilot and supersede any prior representations, arrangements, or understandings. No variation to these Terms is effective unless made in writing and agreed by both parties.
If any provision of these Terms is found to be invalid, unenforceable, or illegal, that provision will be severed from the remainder of the Terms, which will continue in full force and effect.
A failure or delay by us to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.
We may update these Terms at any time during the Pilot by providing written notice to you. Continued use of the platform after notice of changes constitutes acceptance of the updated Terms.